Form Over Quota notice

  • securities
    Asked on March 15, 2021 at 9:07 AM

    Some of us (in different departments) are receiving this message during testing and some clients have as well, ". Can you tell me the issue - is the main account(FinReg) up-to-date?1615813606 604f5be6b1078 Screenshot 10

  • Nikola JotForm Support
    Replied on March 15, 2021 at 1:12 PM

    The form from your screenshot is located on the account FinReg. This account was overlimit because of the submissions limit and upload space limit.

    Related Guide: Understanding Your Account Usage and Limits

    Please note that the account FinReg is free. The subscription account FinReg previously had was cancelled. Please re-upgrade the account FinReg to increase the limits and enable the forms.

    Related Guide: How to Upgrade My Account

  • securities
    Replied on March 15, 2021 at 1:22 PM
    Was the previous subscribed account cancelled due to lack of payment? Can you tell me what “plan” that subscribed account was?
    ...
  • Nikola JotForm Support
    Replied on March 15, 2021 at 3:30 PM

    If you did not downgrade, then we were unable to collect the payment. Maybe your credit card expired.

    You previously had a Bronze yearly plan.