Unable to login to my account

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    Conner 
    Asked on March 15, 2021 at 10:54 AM

    I forgot my password and it's not sending my email a reset link.

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    Kiran
    Answered on March 15, 2021 at 03:42 PM

    As we check your account, it is suspended due to the collection of credit card information on plain text field on the form 'EverDry Credit App'.  Please note that it is not allowed to collect credit card information on plain text fields using JotForm. Such forms are considered as phishing forms and associated accounts will be automatically suspended. Please refer to our terms of usage for more information on phishing. If you need to receive payments, it is required to use one of the payment methods available in the form builder. These payment methods comply with the PCI/DSS security standards to process the payments securely.  In order to activate your account, it is required for you to agree with our terms of usage and agree to delete the guilty fields on the form. Please confirm so that we can delete the guilty fields on the form and activate your account.

    Thanks!