Cancelling!

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    yihern
    Asked on November 29, 2013 at 07:21 AM

    I've been trying to cancel for some time now. It keeps telling me it will be scheduled to cancel manually. But it keeps charging me every month! Why do you not allow me to cancel my subscription? I dont even use jotform anymore! Such a bad impression! and SERVICE TOO!

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    Jeanette
    Answered on November 29, 2013 at 11:42 AM

    We are very sorry to hear about that. Please accept my sincere apologies on behalf of the company

    I've processed the refund for the last charge applied in October. Please do not hesitate to contact us should you need further assistance on regards to this case