Create my own templates / use my old templates

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    Asked on March 15, 2021 at 01:48 PM


    I recently switched to jotforms and was previously using google forms with form publisher. I am used to creating my forms in google forms and then having the data form the forms saved to a template that I create. I thought I would be able to do the same with Jotforms but am finding the templates tedious - I want to create my own templates / use my old templates and I am not finding an easy way to do this. I am starting to get frustrated and would like to know if you have someone who can walk me through your system and if not, if I can cancel my subscription and get a refund since this does not seem to be working as I thought it would.

    Please let me know what my options are.


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    Answered on March 15, 2021 at 08:47 PM

    Hello Shawna,

    My colleague has responded to the same concern on this thread

    If you have a follow-up question, kindly use that thread to post your questions.

    Thank you.