Create my own templates / use my old templates

  • Profile Image
    Holloway_Faith
    Asked on March 15, 2021 at 01:48 PM

    Hello,

    I recently switched to jotforms and was previously using google forms with form publisher. I am used to creating my forms in google forms and then having the data form the forms saved to a template that I create. I thought I would be able to do the same with Jotforms but am finding the templates tedious - I want to create my own templates / use my old templates and I am not finding an easy way to do this. I am starting to get frustrated and would like to know if you have someone who can walk me through your system and if not, if I can cancel my subscription and get a refund since this does not seem to be working as I thought it would.


    Please let me know what my options are.


    Thanks

  • Profile Image
    Cecile_A
    Answered on March 15, 2021 at 08:47 PM

    Hello Shawna,

    My colleague has responded to the same concern on this thread https://www.jotform.com/answers/2968228

    If you have a follow-up question, kindly use that thread to post your questions.

    Thank you.