encrypted data form

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    Asked on March 15, 2021 at 10:30 PM
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    Answered on March 15, 2021 at 10:34 PM

    So have chosen to make a public key to encrypt the data. when i chose that it asked to enter a password and confirm it, I did, then it asked to enter the public key- which was already saved onit. entered it.

    then how do i retrieve the data on the form- when a form was submitted- i tried to open the form- it asked for a private key to upload- i dont have it since i did a public key- been trying to find one for the public key- i tried the one that said for unix- did not work.

    so i turned off the encryption on all the forms.

    how do i retrieve the form that was encrypted w/ public key

    thank you

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    Answered on March 16, 2021 at 06:13 AM


    The data can only be retrieved by using the key that was created when you enabled the encryption. Unfortunately, we do not get a copy of it. If you do not have that key then the data can not be retrieved.

    You may check the guide below for more details.


    Should you have any questions then please let us know.