What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Field populator app. won't let me login. I

    Asked by AJones5209 on November 29, 2013 at 08:30 PM

    I can login to my account and change my eisting forms but I cannot use the Field Populator App. It keeps prompting me to login again. When I type in my user name and account, it is not accepted. What am I doing wrong? I used it successfully before but today it doesn't work.

    app name User Name doesn't work
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    JotForm Support

    Answered by EltonCris on November 29, 2013 at 08:54 PM

    Hi there,

    I checked the mentioned app, and it works just fine here. I am able to login just fine and generate a form URL.

    Please try to clear your browsers cache and cookies or try it with different browsers to check.

    Hope this helps. Let us know if the issue persists on your end. Thank you!