Product Enquiry

  • Lim Moi Ling
    Asked on March 16, 2021 at 1:54 AM

    Hello,

    I'm Lim from ASE IT 

    My company is interested in your software and would like to understand more about it's specifications and functionalities. 

    Could you email to me the necessary documents and the plans/quotations for my company's reference.

    Besides that, we would also like to know on the data security aspect and how is data hosted?


    Thank you in advance for your information.

    Thank you.

  • Gaetan_B
    Replied on March 16, 2021 at 6:05 AM

    Hello Lim,

    Thank you for reaching out.


    You can find our different pricing here: https://www.jotform.com/pricing/

    And we explain all the security features we have in place here: https://www.jotform.com/security/


    I hope this helps and if you need more information, do not hesitate to reach out.


    Hope this helps.


  • Lim Moi Ling
    Replied on March 17, 2021 at 9:15 PM

    Dear Gaetan_B,

    If we wish to have our own server, what is the procedure or how to set up our own server?

    We wish to have an own server in order for us to link the information /integrate with our factory system.

    Thank you.

  • Lim Moi Ling
    Replied on March 17, 2021 at 9:18 PM

    Dear Gaetan_B,

    If we wish to have our own server, what is the procedure or how to set up our own server?

    We wish to have an own server in order for us to link the information /integrate with our factory system.

    Thank you.

  • Vanessa_T
    Replied on March 18, 2021 at 5:11 AM

    If you wish to have a dedicated server, that is only available for our Enterprise users.

    Our Enterprise Plan is priced at $79/user/month billed annually with a minimum of 5 users, totalling to at least $4,740/year.

    If you wish to avail of our Enterprise plan, please fill out our Enterprise Contact Request Form and one of our Enterprise Sales team will contact you afterwards.

  • Lim Moi Ling
    Replied on March 18, 2021 at 8:56 PM

    Dear Vanessa_T

    1) Is it possible for Jotform software and database to be hosted in my company's own server? Is there an option that is similar to this setup?

    2) We would like to have a plan/features comparison between the Enterprise and other Jotform plans.

    3) How do we access the data through API for Enterprise and other plan options?

    Thank you

  • Vanessa_T
    Replied on March 18, 2021 at 11:20 PM

    1) Unfortunately, no, that is not possible. We have our own set of security standards as well that we have carefully curated which we can only ensure when data is in our servers.

    https://www.jotform.com/security

    2) Unfortunately, I am uncertain what exactly you meant by this. Would you like to have Enterprise features and pay a price same with our regular pricing plans?

    3) You may view the page below for our API documentation:

    https://api.jotform.com/docs/

    Meanwhile, all features that are in our regular plans are also in our Enterprise plans. For what sets Enterprise apart, please see our Enterprise page for more details of our Enterprise plan.

  • Lim Moi Ling
    Replied on March 19, 2021 at 12:59 AM

    Dear Vanessa_T

    Thank you for your prompt response to my queries. Allow me to rephrase some of the questions that I posted earlier:

    1) I would like to make comparison among the different Jotform plans, in terms of pricing structure and features. Do you have any resource for that?

    2) If I do not opt for the Enterprise plan, is there a way for me to view the database data from some API?

    Thank you


  • Ashwin JotForm Support
    Replied on March 19, 2021 at 5:44 AM

    1) I would like to make comparison among the different Jotform plans, in terms of pricing structure and features. Do you have any resource for that?

    If you check our pricing page, you will be able to see the list of available plan and its limits: https://www.jotform.com/pricing/

    Please note that apart from the submission and other limits, there is no difference in the features of different plans.


    2) If I do not opt for the Enterprise plan, is there a way for me to view the database data from some API?

    Please note that you can make API calls to fetch your form's submission data and this feature is available in free plan as well. Please click on the following URL for API documentation to fetch submission data: https://api.jotform.com/docs/#form-id-submissions

    Hope this helps.

    Do get back to us if you have any questions.