What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Kontakt formular vises ikke i min web-editor(In Xara the Edit Widget is not working)

    Asked by carlor on November 30, 2013 at 02:39 PM

    Hei

     Jeg bruker XARA WebDwsigner 9 som webutviklingsverktøy. Tidligere ble JotForm formularet vis i min editor, men etter en redigering vises det ikke lenger, bare "placeholder". Høyereklikker jeg på "Edit WIdget" kommer "web Propertyes" vinduet opp. Tidliger gikk jeg da direkte til JotForm editering. Hva har jeg gjort feil????

    Carl

  • Profile Image
    JotForm Founder

    Answered by aytekin on November 30, 2013 at 04:34 PM

    Google translation is not very clear. Can you provide a screenshot of the problem? Does clicking on Edit Widget makes it possible to edit the form? 

  • Profile Image

    Answered by carlor on December 01, 2013 at 02:48 AM
    Hi
  • Profile Image

    Answered by Cesar on December 01, 2013 at 04:13 AM

    I'm not too sure if I understand properly. But I believe you are having issues with inserting a form using Xara Web Designer. normally placeholders may appear on 

    Kindly Take a look at this thread for additional information:

    http://www.jotform.com/answers/291244-CANNOT-IMPORT-INTO-XARA-MX-PREMIUM

    Also these User Guides:

    Adding-forms-to-Xara-6

    Getting-the-Form-iFrame-Code (this is the code you add to the Xara Web Designer)

    If this does not help, kindly elaborate further so that we may assist you, thank you.

  • Profile Image

    Answered by carlor on December 01, 2013 at 05:08 AM
    Hi
    My Subject title is not correct.
    It should be:
    Cannot edit the form from Xara Web Designer.
    (I have NO problems with inserting the form)
    I'm having trouble editing the form.
    When I click "Edit Widget" I do not get the Form Editor, but Xara window "Web Property" instead.
    I did not have this problem earlier.
    Carl


  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 01, 2013 at 09:50 AM

    If you have embedded the iFrame code of the form and you want to edit it , simply do it from within our form builder.

    -Login to your account

    -Look for your form and edit it

    Let us know further detail if this is not the case

  • Profile Image

    Answered by carlor on December 01, 2013 at 12:42 PM
    Hi
    We are talking past each other’s
    (I know I can edit my forms from JotForm’s website, but:)
    Normal procedure for editing JotForm in Xara is to double-click or select "Edit Widget" from the right- click menu.
    It will automatic transfer you to JotForm editing page.
    It was working correct before, but now I get an internal XARA window called "Web Properties" (see attachment).
    My question is : How do I get back to a normal procedure?

    Carl


  • Profile Image
    JotForm Support

    Answered by jonathan on December 01, 2013 at 05:15 PM

    Hi Carl,

    Sorry for the delayed response.

    Unfortunately, we were not able to see the attachment on your latest response since this support forum is not capable of having attachement on the message.

    You can include screenshot on  your response however.

    Please use this guide How-to-upload-and-add-screenshots-to-support-forum

    Provide us more details so we can check further and come up with a correct resolution.

    Thanks.

  • Profile Image

    Answered by carlor on December 01, 2013 at 05:20 PM
    You don’t need the picture to solve my problem. Just read the mail.
    Carl

  • Profile Image
    JotForm Support

    Answered by Welvin on December 02, 2013 at 03:06 AM

    Hi,

    Instead of using the Jotform Widget from Xara Web Designer, use the form embed codes. We recommend the iFrame Method: Getting the Form iFrame Code.  Then follow this guide from Youtube for using Xara iFrame Widget: 

    Let us know if you need further assistance.

    Thanks