I purchased the bronze membership but I accidentally purchased the year

  • codgiving
    Asked on March 16, 2021 at 12:40 PM

    I purchased the bronze membership but I accidentally purchased the yearly membership instead of the monthly membership. Is there any way to cancel this and get my money back as I was do not need the form for the year.

  • Richie JotForm Support
    Replied on March 17, 2021 at 5:24 AM

    Hello, we can cancel your subscription and refund the recent upgrade.

    Please login to your account codgiving so that we can proceed with the cancellation and refund.

    You may reply to this ticket with your account codgiving.

    Looking forward for your response.