Sending Email of the information filled out by the customer

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    greenlimousine44
    Asked on March 16, 2021 at 03:04 PM

    Is there a way for a email to be send to the person completing the form. This way they will have a copy of the information submitted? Do I have to add any special email field to the form?

    I just want the person filling out the form to have a copy of the info filled out on the form emails to them

    Is for my service agreement form. Im using it has a digital way to sign a contract

    Thank you

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    EltonCris
    Answered on March 16, 2021 at 08:49 PM

    That's possible with Autoresponder. First off, you must add an email field in your form where the user enters their email address. Then make sure the Email field is set as the recipient email in your form's Autoresponder.

    Here's a visual guide:

    03172021_Sh7vs5pIC8.png

    03172021_MdPyABSK3a.png

  • Profile Image
    greenlimousine44
    Answered on March 17, 2021 at 01:44 PM
    Thank you. The PDF form that I am creating to be sent to the client the lining is off. Is there a way to change the spacing? See attachment
    Mr. & Mrs. Richard Hill
    P: (888) 459-4222 or (216) 255-5000
    W: greenlimousine44.com
    @greenlimousine44 @greenlimousine
    ...
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    EltonCris
    Answered on March 17, 2021 at 05:34 PM

    If that's a PDF Document, you can customize it in the PDF Editor. Guide: How to Customize PDF Submissions Report

    If the problem persists, please upload your screenshot on your ticket here https://www.jotform.com/answers/2971876 so we can see it. Right now, we don't see any attachment in your reply here.

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    greenlimousine44
    Answered on March 17, 2021 at 05:44 PM
    The issue persist. I attached this the last email. Is not allowing me to re align the pages
    P: (888) 459-4222 or (216) 255-5000
    W: greenlimousine44.com
    @greenlimousine44 @greenlimousine
    ...
  • Profile Image
    EltonCris
    Answered on March 17, 2021 at 05:51 PM

    We still couldn't see your image attachment. Could you please upload the image directly on your ticket here https://www.jotform.com/answers/2971876?

    You can use the Image tool to upload the image.

    03182021_Zb28KpyKdo.png

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    greenlimousine44
    Answered on March 17, 2021 at 06:11 PM
    its the pdf file that is download.
    Mr. & Mrs. Richard Hill
    P: (888) 459-4222 or (216) 255-5000
    W: greenlimousine44.com
    @greenlimousine44 @greenlimousine
    ...
  • Profile Image
    EltonCris
    Answered on March 17, 2021 at 07:20 PM

    @greenlimousine44

    Okay, can you please explain which lining is off on the PDF and which form is it happening so we can check? We would really appreciate more details. If you can provide a screenshot that shows the problem, we'd greatly appreciate it.

  • Profile Image
    greenlimousine44
    Answered on March 18, 2021 at 01:44 PM
    Mr. & Mrs. Richard Hill
    P: (888) 459-4222 or (216) 255-5000
    W: greenlimousine44.com
    @greenlimousine44 @greenlimousine
    ...
  • Profile Image
    Niko_N
    Answered on March 18, 2021 at 07:14 PM

    Greetings,

    Unfortunately, your response was posted empty.

    Please add more details to it, and we will be happy to help you.

    Thank you for your cooperation. 


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    greenlimousine44
    Answered on July 29, 2021 at 11:48 AM

    The last booking the auto-repsonder did not send any email to me or the email that was listed (although the email listed on the form was incorrect). Is this because our free package is running low?

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    Niko_N
    Answered on July 29, 2021 at 01:27 PM

    We apologize for the inconvenience.

    I've checked your form and email notifications are successfully sent from our end. We had a temporary issue with email notifications and seems this issue was related to it.

    Please note that sending email notifications is not limited to the account plan.

    I've cleared your form caches from our end.

    Please check for the new submissions and let us know if the issue persists, so we will make a test submission to replicate the issue on our end.

    Thank you!