archived submissions

  • Profile Image
    namundsen
    Asked on March 16, 2021 at 04:00 PM
    We have also noticed that forms are moving from the Archive to the Inbox (hundreds of them, not just a few) and were wondering if something happened? Since it is so many it seems unlikely that someone would have moved them, but maybe we clicked something by mistake. We have also noticed that forms from January disappeared for a while and are now reappearing. Could this be due to the number of submissions? Any suggestions?
  • Profile Image
    JohnRex
    Answered on March 16, 2021 at 05:09 PM

    It seems the account's subscription was disrupted sometime in January. Note that a FREE account can only handle up to 500 submissions, so the overquoted submissions were temporarily removed from the form.

    It will then restored when the account re-upgraded to a paid plan.

  • Profile Image
    namundsen
    Answered on March 16, 2021 at 05:33 PM
    That explains a lot. Thank you for all of your help!
    Nikita Amundsen | Engagement Representative
    YMCA OF PIERCE AND KITSAP COUNTIES
    YMCA ASSOCIATION OFFICE | 4717 S 19th St, Tacoma, WA, 98405
    253-534-4715
    ymcapkc.org | facebook.com/ymcapkc | twitter.com/ymcapkc
    The Y is for youth development, healthy living, and social responsibility
    ...