Appointment Field: Selected timeslot is showing an hour earlier on the JotForm Tables than what was selected when the form is submitted.

  • wise_guy
    Asked on March 16, 2021 at 5:46 PM
    I'm having the same issue, I believe it's related to DST. Is there a fix for this?
  • Mike_G JotForm Support
    Replied on March 16, 2021 at 6:04 PM

    We would like to apologize for any inconvenience. To my understanding, the issue you are having is with your Appointment form (201976473390058).

    The form has an Appointment field with available timeslots from 11:30 AM until 05:30 PM on Tuesday thru Saturday, New York (GMT-4:00)

    1615931825 605129b1cc0ee zt210316 175435 Screenshot 10

    And, from what I also understand, you got submissions where the selected appointment time is beyond the timeslots you have set or earlier than what was really selected by your respondents.

    May we ask your help in providing us the submission ID of maybe some of the submissions that confirm the issue you are reporting, please?

    Where-to-find-the-submission-id

    We will wait for your response.