What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Try to test the E-mail form and get meeesage that my mail is on the Bounce List

    Asked by quickpick on December 01, 2013 at 01:37 PM

    Hi ,

     

    When I want to test mail for my form I get the following message:

    "ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact JotForm Support and ask to be removed."

    the form is http://jotform.co/form/33293676688876  . Please let me know if you need other information.

     

     

    Can you please help me?

     

    Thank you,

    Dorian

    bounce list bounce e-mail form JotForm email message JotForm Support
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    JotForm Support

    Answered by jonathan on December 01, 2013 at 06:25 PM

    Hi Dorian,

    I found the e-mail account in the bounce list.

    I had it removed already from the list. Pleaes check if issue still persist.

    Thanks.