Try to test the E-mail form and get meeesage that my mail is on the Bounce List

  • Profile Image
    Asked on December 01, 2013 at 01:37 PM

    Hi ,


    When I want to test mail for my form I get the following message:

    "ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact Jotform Support and ask to be removed."

    the form is  . Please let me know if you need other information.



    Can you please help me?


    Thank you,


  • Profile Image
    Answered on December 01, 2013 at 06:25 PM

    Hi Dorian,

    I found the e-mail account in the bounce list.

    I had it removed already from the list. Pleaes check if issue still persist.