Email sending rate limit

  • Philsketball
    Asked on March 17, 2021 at 1:35 AM

    I have not sent 20 email today... Only trying to send three currently...

  • Ariel JotForm Support
    Replied on March 17, 2021 at 6:14 AM

    Hello,

    Can you provide more detail regarding your concern? Let us know, and we will be happy to help you.

    If you're referring to the email sending rate limit, JotForm currently has a maximum sending rate of 60 submissions per minute per IP. If the same IP has sent more than 60 submissions in a minute, a message "Too many requests" will be shown.

    Let us know if you need further assistance.

  • Philsketball
    Replied on March 17, 2021 at 2:22 PM
    yes...
    I could not even send three in lots of minutes. Got that bogus response many many times over course of hours.
    Please fix it!
    Thanks,
    Phillip
    ________________________________
    ...
  • Philsketball
    Replied on March 17, 2021 at 3:11 PM
    Again I am trying to send just (3) three emails. I have not tried in over 12 hours. Please fix my account ASAP.
    Thanks,
    Phillip
    ________________________________
    ...
  • Amin JotForm Support
    Replied on March 17, 2021 at 9:13 PM

    Hi again,

    I've just checked your form and I can see that the message doesn't show up anymore.

    1616029949 6052a8fd67df7  Screenshot 10

    Can you please check again?