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winstonianttvAsked on March 17, 2021 at 2:12 AM
Hi!
So before the form was given to me as the owner, on the google sheets it would populate people's IP Address which was really helpful for our service that we provide. But now it stopped doing that?
The previous ownder tells me its a setting, since it was never a question on the form, but I can't seem to find it. Would you be able to help me find it? -
KrisLei Jotform SupportReplied on March 17, 2021 at 6:25 AM
Hello,
You can try to re-integrate the form to Google Sheets, and then the IP address will show on the list of data to include on the sheets. Please refer to item #6 on this guide: How-to-integrate-jotform-with-google-sheets
I hope this helps. Let us know if you need further assistance.