What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Receiving a Copy of the Submitted Form by Email

    Asked by BestOptionEnergy on June 11, 2011 at 12:46 PM

    When someone completes a form that I have designed, is it possible for them to enter their email in order to automatically receive a copy of the form that they submitted?  Presently, I have the form setup where I receive an email with the submitted form but is it possible for the person that is completing the form to receive a copy of the submitted form?  Thank you.

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    JotForm Support

    Answered by abajan on June 11, 2011 at 01:09 PM

    Hello BestOptionEnergy

    Thanks for asking. Yes, this can certainly be done by creating an autoresponder for the form in question. For details, please see the following articles in our user guide:

    Creating a Form Autoresponder
    Understanding Reply-To and Recipient Settings on E-mail Wizard

    If you need clarification on anything at those links, please let us know. Our team will be glad to help.


    ~ Wayne

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    Answered by BestOptionEnergy on June 11, 2011 at 01:30 PM

    Is it possible for both me and the person completing the form to get an email?  Your instructions seem to show that the person completing the form can receive a confirmation email but then I cant receive a confirmation email.  It seems like its either that the email can come to me or to them but not to both?  Am I doing something wrong?  Can we both receive the email?  When I click on "Setup and Embed" and then on "Email Alerts", it asks me to click on "autoresponder" or "email alerts".  The "email alerts" would come to me but the "autoresponder" would come to them.  Is it possible for both of us to receive the confirmation email?  Thank you.

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    JotForm Support

    Answered by abajan on June 11, 2011 at 02:26 PM

    Hi again

    You will still get your old notifications. That first page of the email wizard is asking if you want to create a new notification or a new autoresponse in addition to the notifications and/or autoresponses you already have setup. So, the choice is NOT about replacing what you already have with either a different nofication or autoresponder. You can actually have several notifications and autoresponders in a single form.

    When a user makes a submission, all of the notifications and autoresponses associated with the form are sent simultaneously.


    ~ Wayne

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    Answered by BestOptionEnergy on June 11, 2011 at 02:35 PM

    thats awesome, thank you

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    JotForm Support

    Answered by abajan on June 11, 2011 at 02:36 PM

    Glad to be of assistance, BestOptionEnergy :)