Why can't I access my account?

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    Mitu  
    Asked on March 17, 2021 at 08:07 AM

    Why can't I access my account?

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    gerardw
    Answered on March 17, 2021 at 09:46 AM

    You are unable to access your account since it has been suspended.

    I am checking this with our review team and will revert via this ticket.

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    gerardw
    Answered on March 17, 2021 at 11:51 AM

    After further review, the image below on this form "210660738141046" caused the auto suspension.

    1615996280_60522578920f9_image.png

    Usually, forms that have pictures/videos that are linked elsewhere triggers the auto suspension (clickbait).

    We have lifted the suspension on the account. Kindly remove the link on that image to avoid getting auto-suspended again.