Form Submissions stuck on please wait

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    rwatersjbl
    Asked on March 17, 2021 at 09:49 AM

    My forms (Contact Us & Request a Quote) my website (www.jabullocklalndscaping.com) both lock up when clicking the 'Send' button and it just spins saying "Please Wait". I only have 2 forms on the site and not a log of responses or visitors. It's a Wordpress website by the way. Can you explain and fix the issue as soon as possible?

    Thank you.

  • Profile Image
    Mianala
    Answered on March 17, 2021 at 01:56 PM

    We would like to apologize for any inconvenience.

    I have tried to submit your form and I got the same result that you described.

    Please try disabling the Form embed from WordPress admin and embed the form using the default Javascript embed code by following the guide below:

    https://www.jotform.com/help/4-Adding-Forms-to-Wordpress-org-Version

    Please get back to us if the issue still persists. 

  • Profile Image
    rwatersjbl
    Answered on March 18, 2021 at 08:52 AM

    It's working now. Thank you.