We have a few instances where the PDF on our form is either not being attached or coming through blank instead of filled with info from the form. Any

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    Asked on March 17, 2021 at 10:53 AM
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    Answered on March 17, 2021 at 03:02 PM


    We apologize for the inconvenience. We recently had temporary issues with PDF submission reports caused by a high load over servers. However, it should be fixed for now.

    As for the missing PDF documents, you can download them by following this guide below:

    How to Download Form Submissions as Excel/CSV/PDF

    Could you please check and let us know if the issue persists for the recent submissions as well?
    Thank you!