We have a few instances where the PDF on our form is either not being attached or coming through blank instead of filled with info from the form. Any

  • RamjiLaw
    Asked on March 17, 2021 at 10:53 AM
  • Niko_N
    Replied on March 17, 2021 at 3:02 PM

    Greetings,

    We apologize for the inconvenience. We recently had temporary issues with PDF submission reports caused by a high load over servers. However, it should be fixed for now.

    As for the missing PDF documents, you can download them by following this guide below:

    How to Download Form Submissions as Excel/CSV/PDF

    Could you please check and let us know if the issue persists for the recent submissions as well?
    Thank you!