What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is the difference between regular submissions and secure submissions?

    Asked by etusc on June 11, 2011 at 02:08 PM

    How is it decided which submissions are secure?  I had a free account and I didn't select any forms to be secure, I don't understand why some forms came in as secure and others didn't.  I ran out of room for secure submissions and had to upgrade but I would like to understand what it is I am getting and how to use it.

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    JotForm Support

    Answered by NeilVicente on June 11, 2011 at 03:49 PM


    A submission is secure when it is made on a secure connection, i.e. when the form is browsed with SSL on (https instead of http). The difference between the two is that in a secure submission, the information submitted is encrypted before being sent over to the server. This results in less chances of data being compromised.

    Secure submissions can be more advantageous to you and your visitors if you think that the information you are sking for in your forms is sensitive.  It can also increase visitor confidence, meaning they would feel more safe in entering data in your forms.

    To use your form as secure, just be sure to tick the secure form checkbox on when getting your embed codes in the Embed Form wizard


    You can also just change all the form urls you share from http to https

    To learn more about SSL or Secure Sockets Layer, please read the link below.

    How SSL works

    Hope I was able to shed some light into the issue. Let me know if I missed anything or if you have other questions or concerns.