How to auto populate Address field based on response?

  • Profile Image
    Cardona_Santiago
    Asked on March 17, 2021 at 03:22 PM

    Hello,

    I'm working on an interactive fillable form for customers and I need some help populating addresses.

    https://form.jotform.com/210474990886065

    I'm looking for help with these fields:

    Customer Information {customerInformation}

    Confirm Existing Service Address {confirmExisting}

    Is the Service Address Same as Current Address? {isThe}


    When someone clicks Yes on "Is the Service Address Same as Current Address?"

    We are wanting to copy the address from "Customer Information" into the "Confirm Existing Service Address" field.


    Is there anyway to do this?


    Thank you

  • Profile Image
    Kiran
    Answered on March 17, 2021 at 10:01 PM

    As we check your form, the Customer Information field is created using Multiple Text Fields widget. Unfortunately, it is not possible to prepopulate the widget field since the widget is loaded using iFrame within the form. It is required to use the basic fields from the Form elements to prepopulate the fields with any text or copy the text to another field using conditions.

    Thanks!