What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form does not send any kind of email??

    Asked by CrashFM on December 02, 2013 at 12:03 PM

    Hey Guys... I have a big problem with my self created form... it does not send me emails. i tried nearly everything. I tried to get a verification mail  fail, i tried to get a usual mail  fail.... I realy dont know what is wrong there... can you help me? my form id is: formID=33344023534849   pleas help me :(

    email Emails problem verification
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 02, 2013 at 02:51 PM

    Can you please try with a free account such as gmal or yahoo? Also, please have your email service provider to whitelist our domains. Let us know if the issue persist

    ·        jotform.com
    ·        email.amazonses.com
    ·        amazonses.com
    ·        jotform.co
    ·        secure.jotform.co
    ·        s3.amazonaws.com  
    ·        static-interlogyllc.netdna-ssl.com

  • Profile Image
    JotForm Founder

    Answered by aytekin on December 02, 2013 at 02:55 PM

    The email address on file info@f..n.de does not seem to be on our bounce list. So, you should be receiving the emails. Can you check your spam filter?