What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I change the e-mail?

    Asked by ArturMoura on December 02, 2013 at 12:19 PM

    I want to change the email to which the emails with the answers are sent. However, I changed in the "account" menu, but it continues to send the emails to the previous email! 

    What should I do?


  • Profile Image
    JotForm Founder

    Answered by aytekin on December 02, 2013 at 02:57 PM

    To change recipient email address on a form, open your form on the Form Builder and then:

    1. Click on "Setup and Share" tab,

    2. Click on "Email Alerts",

    3. Select "Notification",

    4. Click on "Reply-to and Recipient Settings",

    5. Change "Recipient E-mail" on the lower right side.

  • Profile Image

    Answered by ArturMoura on December 02, 2013 at 05:13 PM

    Many thanks, I was able to change it!!