Request to update user name.

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    bettygay
    Asked on March 17, 2021 at 05:39 PM

    to:


    tusher

    thanks

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    Jed_C
    Answered on March 17, 2021 at 11:42 PM

    Unfortunately, we can't change your username because your account is on HIPAA. There's no option to change. The only possible option is if you disable HIPAA option from your account, but we don't suggest that you disable to due the process it takes for it be activated again like BAA signing etc..