Problem with Signature box not shown on emails

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    lreade
    Asked on March 17, 2021 at 09:40 PM

    I tested my form with a friend & it came back great. The only problem was the signature box came back as a broken image. I'd like to fix this before I go live. Any ideas how to do that??

    Thanks,


    Lisa Reade

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    JohnRex
    Answered on March 18, 2021 at 03:57 AM

    Hello Lisa - That appears as a broken image since you are logged out of your account.

    If you want it to show even while logged out of your account, please disable the Privacy Settings on your account as discussed in this guide: https://www.jotform.com/help/673-how-to-unrequire-log-in-to-view-uploaded-files