Checkbox of TOS widget and paypal is not working

  • PlacementSolutions
    Asked on March 17, 2021 at 10:58 PM

    two that I know of are

    It is reported that the tick box for our terms and conditions cannot be signed and therefore the form will not submit.

    the same with paypal. They cannot fill that in and then they can not submit.

  • Lorenz JotForm Support
    Replied on March 18, 2021 at 5:02 AM

    Hi there,

    Are the 2 issues you're getting both occurring on this form https://form.jotform.com/PlacementSolutions/household-management-services-appli?

    I tested your form and the checkbox for your terms and condition is actually working.

    See the image below.

    1616057772 605315ac6d81e Household Manag Screenshot 10

    With regards to the PayPal issue, may we know how is it not working? are you not able to tick the product's checkbox as well? I tested and I was able to put a check on it successfully.1616058046 605316be93b7a Household Manag Screenshot 21

    Kindly please clear your browser's cache and try again. I have cleared your form's cache as a precaution.

    If the issue still persists, please let us know.