Checkbox of TOS widget and paypal is not working

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    Asked on March 17, 2021 at 10:58 PM

    two that I know of are

    It is reported that the tick box for our terms and conditions cannot be signed and therefore the form will not submit.

    the same with paypal. They cannot fill that in and then they can not submit.

  • Profile Image
    Answered on March 18, 2021 at 05:02 AM

    Hi there,

    Are the 2 issues you're getting both occurring on this form

    I tested your form and the checkbox for your terms and condition is actually working.

    See the image below.

    1616057772_605315ac6d81e_Household Manag

    With regards to the PayPal issue, may we know how is it not working? are you not able to tick the product's checkbox as well? I tested and I was able to put a check on it successfully.1616058046_605316be93b7a_Household Manag

    Kindly please clear your browser's cache and try again. I have cleared your form's cache as a precaution.

    If the issue still persists, please let us know.