How can I pass a Text element to an email response?

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    Asked on March 18, 2021 at 08:29 AM


    I can not find the field id respectively the unique field name of a text element. I want to find the placeholder for this text element to pass it to the email message. Where can I find this field informations and ids of this text field? It is a long text field ...

    Thanks in advance...

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    Answered on March 18, 2021 at 09:52 AM

    Hello! You should be able to directly include the form element into the email template from the editor itself (as shown in the screenshot below). This will put the element's placeholder at the place of the cursor

    1616075564_60535b2ca14df_The Easiest dfs

    I hope this helps. Let us know if you have any further questions.

    Thank you!

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    Answered on March 18, 2021 at 10:12 AM

    Hi Patrick,

    Thanks for the quick answer. It is a hidden field that conditionally has to be shown on a certain click of the user, and that hidden field should be transmitted in the email notification and it does not show up in the blue "Form Fields" dropdown.

    Is it possible to send this hidden field in the email notification? It is urgently needed as text info in the email ...

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    Answered on March 18, 2021 at 12:19 PM

    Hey infoatinputch,

    The Paragraph or Text element is not used to collect information, only to display it. For this reason is not available to be sent to email responses. Please use Short Text or Long Text elements to store conditional information that you wish to pass to an email.

    Please let us know if there is anything else we can help you with!

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    Answered on March 19, 2021 at 03:32 AM

    Hi Anthony, thanks very much, this was my mistake, it worked fine with Long Text, I did a Paragraph Text field ...