Trying to buy a ticket, form will not allow

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    Bill Ferrall 
    Asked on March 18, 2021 at 11:49 AM

    I followed http://form.jotform.com/210605955340148


    The form limits purchase to 2 tickets, my wife purchased 1, I am trying to purchase the other.


    I called the school and they had no idea how to manage.


    How do I gain access?

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    Gaetan_B
    Answered on March 18, 2021 at 04:12 PM

    Hello,

    Thank you for reaching out.


    I checked the form and it seems that the school only allows 1 submission per jersey. This is why you're not able to buy a second ticket.


    Hope this helps.

    Do not hesitate to reach out if you need further assistance.

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    Bill Ferrall 
    Answered on March 18, 2021 at 04:22 PM
    Thank you, I think that is a mistake they allow two tickets per jersey and only one was purchased. How do I get the second one
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    Gaetan_B
    Answered on March 18, 2021 at 04:44 PM

    Hello,

    The person at the school who created the form would have to change the settings, on your end, there's not much you can do, unfortunately.


    Hope this helps.

    Do not hesitate to reach out if you need further assistance.