Stripe Payment Error. No API key provided

  • jbalachandra
    Asked on March 18, 2021 at 1:36 PM

    I keep getting this error when trying to process payment on my form. Stripe says it is a jotform issue and need to contact you. Where do I add the API Key? Also, I have deleted the payment and re-add the integration.

    Form: https://form.jotform.com/jbalachandra/itfchampions

    1616088877 60538f2db4220 Screenshot 10

    Page URL: https://form.jotform.com/jbalachandra/itfchampions
  • Alexander_G
    Replied on March 18, 2021 at 7:08 PM

    Hello 👋

    Thanks for contacting us.


    I did check your form and it seems that your room isn't connected to the Stripe account. 1616108701 6053dc9d9dba8 Screenshot 10


    Kindly, double-check the steps on this guide: 👉How-to-integrate-stripe-with-your-form


    Please, connect your Stripe account and try again.

    If the issue still bothering you - please, do not hesitate to contact us again.


    Sincerely,

    Alex