Stripe Payment Error. No API key provided

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    jbalachandra
    Asked on March 18, 2021 at 01:36 PM

    I keep getting this error when trying to process payment on my form. Stripe says it is a jotform issue and need to contact you. Where do I add the API Key? Also, I have deleted the payment and re-add the integration.

    Form: https://form.jotform.com/jbalachandra/itfchampions

    1616088877_60538f2db4220_

  • Profile Image
    Alexander_G
    Answered on March 18, 2021 at 07:08 PM

    Hello 👋

    Thanks for contacting us.


    I did check your form and it seems that your room isn't connected to the Stripe account. 1616108701_6053dc9d9dba8_


    Kindly, double-check the steps on this guide: 👉How-to-integrate-stripe-with-your-form


    Please, connect your Stripe account and try again.

    If the issue still bothering you - please, do not hesitate to contact us again.


    Sincerely,

    Alex