Add an option to disable IP address data collection in forms.

  • GIMI
    Asked on March 18, 2021 at 1:53 PM

    Beware, this is not GDPR compliant. The IP counts as a personally identifiable information according to GDPR. And, contrary to what Jotform is posting in their privacy policy (please see below), I have yet to find a way to turn off IP-collection.

    Excerpt from PRIVACY FOR FORM RESPONDENTS https://www.jotform.com/privacy/:

    "

    Device data. JotForm Inc. collects data from the device and application you use to access our services, such as your IP address, operating system version, device type, system and performance information, and browser type. JotForm Inc. may also infer your geographic location based on your IP address. Your IP address will be linked to your form responses unless a form creator has disabled IP address collection for the form you respond to.

    "

  • Niko_N
    Replied on March 18, 2021 at 7:36 PM

    Greetings,

    Thanks for reaching out to us!

    Indeed, there is still no option to remove or disable the IP detection/collection. However, we do not save your submissions to our server, and we do not share them with others. Only you, the form owner, have the right or the one can see it.

    Also, if you delete submissions, then they will be deleted forever. As I said, we do not store a copy of your submissions on our servers. So once you've purged or deleted submissions, then there's no way you can get it back or restore it.

    I'm also forwarding this as a feature request to our second level; although we cannot provide an ETA, we will keep you updated via this thread.

    Please also note that we are GDPR compliant; you can get more information on this link: 

    https://www.jotform.com/gdpr-compliance/ 

    You may also contact and send questions to the email address gdpr@jotform.com.

    I hope this helps.