Has Jotform applied to the Victorian State Government to be an accepted platform that can link to the Governments QR Code?

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    Asked on March 18, 2021 at 04:48 PM

    The Victorian State Government (Australia) is making every business that requires customers to check in, that are not using the Governments QR Code system, to either have their current QR Code system be approved to link in with the Governments QR Code system, or stop using our current system and connect directly to the Governments QR Code system. This will become compusory in 8 days (March 27, 2021).

    As a very happy & paying user of the Jotform program, I would much prefer to keep using the setup I currently have in place for customers to check in at both of my restaurant locations but, if Jotform isn't on the Victorian Governments list of sites that are linked with their QR Code, then I will need to request a refund for the remainder of my 12 month subscription as I will be be forced to stop using JotForm.

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    Answered on March 18, 2021 at 11:34 PM

    Thank you for reaching support,

    We are not quite sure as to how to make it to that list, however, should you decide to cancel the subscription, a Pro-rated refund will be issued for the unused days & months

    .Here is the related guide: https://www.jotform.com/help/341-how-to-cancel-a-subscription-and-downgrade-back-to-free

    Let us know if you have further questions.