our email is on your bounce list, please remove it, we need notification emails

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    Asked on December 03, 2013 at 04:27 AM

    filled out the email notification form and was told to contact Jotform as our email is on your bounce list.

    I have now also contacted my email service provider as instructed, added each domain and email address conceivable as provided by jotform....and it still doesnt work. I notice that a number of other people have had the same issue, one poor girl was ignored by Jotform support and only got an answer on her 5th request. I have tried each of the other solutions seen on the forum with the same issue..and nothing. Come on Jotform...sort it out..pleeeeeeeeeease!!!!!

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    Answered on December 03, 2013 at 07:44 AM


    Apologies for the inconvenience caused.

    I have removed your email Id "info@nakedfundraising.co.uk' from our bounce list hence you should be able to receive your email notifications normally now.

    Do let us know wherever you need our assistance.


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    Answered on December 03, 2013 at 08:21 AM

    THANK YOU!!!!!!!! :-D

    Just want to add, nice one Jotform, you guys got it sorted in a quick response time. Thanks again.

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    Answered on December 03, 2013 at 02:17 PM

    On behalf of our whole Jotform staff let me tell you that it is a pleasure to assist you. Plese contact us again by opening new threads to post unrelated inquiries.

    Thanks for using  Jotform.