- NKDFundraisingAsked on December 03, 2013 at 04:27 AM
filled out the email notification form and was told to contact Jotform as our email is on your bounce list.
I have now also contacted my email service provider as instructed, added each domain and email address conceivable as provided by jotform....and it still doesnt work. I notice that a number of other people have had the same issue, one poor girl was ignored by Jotform support and only got an answer on her 5th request. I have tried each of the other solutions seen on the forum with the same issue..and nothing. Come on Jotform...sort it out..pleeeeeeeeeease!!!!!
- gori-mathewAnswered on December 03, 2013 at 07:44 AM
Apologies for the inconvenience caused.
I have removed your email Id "email@example.com' from our bounce list hence you should be able to receive your email notifications normally now.
Do let us know wherever you need our assistance.
- NKDFundraisingAnswered on December 03, 2013 at 08:21 AM
THANK YOU!!!!!!!! :-D
Just want to add, nice one Jotform, you guys got it sorted in a quick response time. Thanks again.
- EliezerNAnswered on December 03, 2013 at 02:17 PM
On behalf of our whole Jotform staff let me tell you that it is a pleasure to assist you. Plese contact us again by opening new threads to post unrelated inquiries.
Thanks for using Jotform.