What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    our email is on your bounce list, please remove it, we need notification emails

    Asked by NKDFundraising on December 03, 2013 at 04:27 AM

    filled out the email notification form and was told to contact Jotform as our email is on your bounce list.

    I have now also contacted my email service provider as instructed, added each domain and email address conceivable as provided by jotform....and it still doesnt work. I notice that a number of other people have had the same issue, one poor girl was ignored by Jotform support and only got an answer on her 5th request. I have tried each of the other solutions seen on the forum with the same issue..and nothing. Come on Jotform...sort it out..pleeeeeeeeeease!!!!!

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    Answered by gori-mathew on December 03, 2013 at 07:44 AM


    Apologies for the inconvenience caused.

    I have removed your email Id "info@nakedfundraising.co.uk' from our bounce list hence you should be able to receive your email notifications normally now.

    Do let us know wherever you need our assistance.


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    Answered by NKDFundraising on December 03, 2013 at 08:21 AM

    THANK YOU!!!!!!!! :-D

    Just want to add, nice one Jotform, you guys got it sorted in a quick response time. Thanks again.

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    Answered by EliezerN on December 03, 2013 at 02:17 PM

    On behalf of our whole Jotform staff let me tell you that it is a pleasure to assist you. Plese contact us again by opening new threads to post unrelated inquiries.

    Thanks for using  Jotform.