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Ontario_SocietyAsked on March 19, 2021 at 9:01 AM
Saw the answer to my query in my "notifications" on the home page. Once I had read it and closed the notifications panel, next time I went back to find it, it says "No notifications" and I had to go through 17 pages of JotForm support in order to find the query. Would be a lot easier if that panel stayed active to allow us to go back in our own histories of queries, rather than having to search through the public forum.
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roneetReplied on March 19, 2021 at 11:03 AM
Let me forward your request to our backend team as a new feature to access your tickets.
You can access the tickets via this link:
https://www.jotform.com/answers/user_threads.php?username=Ontario_Society
We will update you once we receive an update from our team.
Thanks.