Notifications Feature: Ability to access the Forum tickets via the Notifications feature

  • Ontario_Society
    Asked on March 19, 2021 at 9:01 AM

    Saw the answer to my query in my "notifications" on the home page. Once I had read it and closed the notifications panel, next time I went back to find it, it says "No notifications" and I had to go through 17 pages of JotForm support in order to find the query. Would be a lot easier if that panel stayed active to allow us to go back in our own histories of queries, rather than having to search through the public forum.

    Jotform Thread 2979557 Screenshot
  • roneet
    Replied on March 19, 2021 at 11:03 AM

    Let me forward your request to our backend team as a new feature to access your tickets.

    You can access the tickets via this link:

    https://www.jotform.com/answers/user_threads.php?username=Ontario_Society

    We will update you once we receive an update from our team.

    Thanks.