Notifications Feature: Ability to access the Forum tickets via the Notifications feature

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    Ontario_Society
    Asked on March 19, 2021 at 09:01 AM

    Saw the answer to my query in my "notifications" on the home page. Once I had read it and closed the notifications panel, next time I went back to find it, it says "No notifications" and I had to go through 17 pages of Jotform support in order to find the query. Would be a lot easier if that panel stayed active to allow us to go back in our own histories of queries, rather than having to search through the public forum.

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    roneet
    Answered on March 19, 2021 at 11:03 AM

    Let me forward your request to our backend team as a new feature to access your tickets.

    You can access the tickets via this link:

    https://www.jotform.com/answers/user_threads.php?username=Ontario_Society

    We will update you once we receive an update from our team.

    Thanks.