What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Suggestion for Contact Form

    Asked by bayviewboom on December 03, 2013 at 12:08 PM

    when i click 'submit', i get 'you already have an account, do you want to login?' and three buttons: 'login now', 'login later', and the 'X' to close window. 

    if i click 'X' to close window, you SHOULD cancel the submission, and take me back to my message for further editing. 

    instead, if i click 'X', you submit the form. 

    steps:

    -not logged in

    -click 'support>contact'

    -enter message

    -click 'post question'

    -click the close 'X'

     

    thx

    Page URL:
    http://www.jotform.com/contact/

    contact form POST new window message
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on December 03, 2013 at 04:59 PM

    Thank you for suggesting this improvement to our Contact form. I've also added a ticket for this

    Cheers!