Suggestion for Contact Form

  • Profile Image
    bayviewboom
    Asked on December 03, 2013 at 12:08 PM

    when i click 'submit', i get 'you already have an account, do you want to login?' and three buttons: 'login now', 'login later', and the 'X' to close window. 

    if i click 'X' to close window, you SHOULD cancel the submission, and take me back to my message for further editing. 

    instead, if i click 'X', you submit the form. 

    steps:

    -not logged in

    -click 'support>contact'

    -enter message

    -click 'post question'

    -click the close 'X'

     

    thx

  • Profile Image
    Jeanette
    Answered on December 03, 2013 at 04:59 PM

    Thank you for suggesting this improvement to our Contact form. I've also added a ticket for this

    Cheers!