PDF Builder changes how my form looks.

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    SmartProperties
    Asked on March 19, 2021 at 11:15 AM

    Hi,

    We have created a document but we have some issues when we want to edit the PDF version.

    The text is going over several pages.

    When we try to move some text boxes, it does not work.

    The PDF version does not look like the online document that we have created.

    The addresses were listed with long text boxes but when we do PDF does not produce in that way and boxes are shorter.

    I have attached the document we have issues with.

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    Anthony_Evans
    Answered on March 19, 2021 at 03:42 PM

    Howdy SmartProperties,

    I apologize for any inconvenience. I have created a copy of your form, and I do see what you mean!

    "The text is going over several pages."

    You can add a Page Break element above the misaligned fields.

    1616181208_6054f7d843f9c_jLDVeKpAee.gif

    "When we try to move some text boxes, it does not work."

    Rearranging fields should be possible. See screenshot below for a quick demonstration.

    1616181905_6054fa9189629_u2xITnfTLV.gif


    "The PDF version does not look like the online document that we have created."

    Correct, the PDF does not copy any style information.

    "The addresses were listed with long text boxes but when we do PDF does not produce in that way and boxes are shorter."

    This does appear to be a poor design choice, since the input lengths are not editable. I will create a feature request for the Form Builder, and ask the developers to ensure that address fields are displayed in the long format!

    For more information about the PDF Editor please check out this guide: https://www.jotform.com/help/552-how-to-create-pdf-forms-with-pdf-editor

    Please let us know if there's anything else we can do for you!

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    SmartProperties
    Answered on March 23, 2021 at 12:44 PM
    Hi Anthony,
    Many thanks for your response.
    It was really helpful!
    Kind Regards,
    Rental Team
    *Smart Properties & Investments Limited*
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