What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to accept payments though JotForm based forms, and send the submission data with PayPal IPN to your DonorTools account.

    Asked by fishe24271 on December 03, 2013 at 12:52 PM

    I want to accept payments though JotForm based forms, and send the submission data with PayPal IPN to your DonorTools account.  With Donor Tools, a regular PayPal button sends the donation information to the Donor Tools system using the IPN I set up in PayPal.  This, however, does not happen when a Jotform checkout form is used.  Can this be solved?

     

    I saw that another user had this exact same issue already.

     

    Thanks,

     

    Joseph Fisher

    Owner, fisherwebsites.com

    CFO, incalink.org

    JotForm IPN submission data paypal button style size
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    JotForm Support

    Answered by Mike_T on December 03, 2013 at 05:27 PM

    Thank you for creating this new thread.

    We use PayPal IPN to confirm paid/unpaid submissions, so the IPN is hard-coded on the server side.

    I have attached a feature request ticket to this thread, about the DonorTools integration and escalated it to our Next Level Support.

    I can not provide any ETA for when it will be implemented, but we will let you know when we have any updates.

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    JotForm Support

    Answered by NeilVicente on December 10, 2013 at 02:56 AM

    Hi Joseph,

    We have implemented an IPN Relay feature so you can have Paypal's notification sent to URLs of your choice.

    Please do give it a try and let us know your results.

    Cheers!