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elishalovelee123Asked on March 19, 2021 at 2:06 PM
Hello. First off let me say I really have appreciated the ease and streamlined capabilities in creating my registration form. It's been really great. I'm writing because none of the payments for my PayPal are going through they're just sitting there asking me to authorize them and I was wondering if it is because I have not paid. Believe it's only seven submissions not sure what's going on PayPal's glitchy too and I haven't got word back from them thought maybe you would have some insight...
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Sonnyfer JotForm SupportReplied on March 19, 2021 at 8:05 PM
Hi there - You are most welcome!
I believe you're referring to this form: https://www.jotform.com/form/210623967581158.
Per checking, payment authorization is enabled. This is the reason why you have to authorize before getting the payments.
Please set it to NO so that the payments can go through without your intervention (authorization).
Related Guide: How-to-enable-payment-authorization
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elishalovelee123Replied on March 20, 2021 at 1:33 PMThank you!
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elishalovelee123Replied on March 20, 2021 at 2:33 PMIs there a way you can guide me on how to get there. I'm having a really
hard time finding that
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Sonnyfer JotForm SupportReplied on March 20, 2021 at 7:18 PM
Sure. I created a quick screencast for you to follow. Please see below:
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elishalovelee123Replied on March 22, 2021 at 4:55 PMyou rock! thank you.
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