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  • Profile Image

    My form is capturing everything but the correct cost

    Asked by ptw on December 03, 2013 at 03:12 PM

    I've had two submissions thus far, but even though i set up the subscription cost of $99/year, it comes through as Payment info total: 0.00

    Please help!

    Page URL:
    http://form.jotform.us/form/31676847913163

    Submissions payment info
  • Profile Image

    Answered by Cesar on December 03, 2013 at 06:33 PM

    Kindly try updating the First Payment price on your payment tool. Then try again to perform the charge. Do let us know if the issue persists. Thank you. 

    Screenshot:

    https://cms.jotform.com/uploads/image_upload/image_upload/global/21746_stripezzero.png