Username change

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    smattina
    Asked on March 19, 2021 at 06:12 PM

    I need assistance change our username and adding one of our subaccounts as the main account holder. Thank you!

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    Carlos_C
    Answered on March 20, 2021 at 02:24 AM

    Thank you for contacting us. Please provide 3 possible usernames in order of preference. We will put the first one that we find available.

    Also, please note that custom URLs will no longer work once the username is changed, so if you are currently using any, you will need to set it up again: https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form.

    At the moment it is not possible to make a user the main account.

    Regards