Was My Data I Entered On a Jotform Saved Somewhere?

  • Jesse Gonzales
    Asked on March 19, 2021 at 11:48 PM

    Hello,

    I entered mine and my families personal data in a jotform for tax purposes through Collins Financial Group. At the last step on the jotform the recaptcha had an error (the recaptcha screen hid the tiles and I couldn’t select tiles). There is no save function so when I refreshed the screen to try to fix the recaptcha error, it took me back to the beginning of the form with no saved data. I’ve decided not to use the tax service after all, but I’m worried our personal information is saved somewhere. Is that the case?

    Kind regards,

    Jesse G.

  • Sam_G
    Replied on March 20, 2021 at 10:18 AM

    Hi Jesse,

    Please note that JotForm is an online form builder.https://www.jotform.com/faq/

    You may contact the form owner to check if they have received your submission.

    I hope this helps.

    Let us know if you need further assistance.