What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Google Spreadsheet IntegrationAsked by amgille on December 03, 2013 at 05:05 PM
I have been having problems with a form that we created for a program. As we are dealing with college students, we ask for both a current address as well as a permanent address. When answers are submitted, the Jotform submission is correct with the two different types of information, however, both fields are not showing up on the Google Spreadsheet. Is this maybe a problem with the heading and it is being copied over? And how do we fix this issue?
JotForm problem heading different
JotForm Support Manager
The problem that I see here is that the form is not using the predifined address field. To fix the problem, please add 2 of these fields. You can find the address field at the Quick tools menu.
You would need to rebuild the integration in order to make this to work properly
I input two address fields and reintegrated the spreadsheet, however, I am still having the same problem with the google spreadsheet.
I fixed our issue.