- amgilleAsked on December 03, 2013 at 05:05 PM
I have been having problems with a form that we created for a program. As we are dealing with college students, we ask for both a current address as well as a permanent address. When answers are submitted, the Jotform submission is correct with the two different types of information, however, both fields are not showing up on the Google Spreadsheet. Is this maybe a problem with the heading and it is being copied over? And how do we fix this issue?
- JotForm Support ManagerJeanetteAnswered on December 03, 2013 at 11:22 PM
The problem that I see here is that the form is not using the predifined address field. To fix the problem, please add 2 of these fields. You can find the address field at the Quick tools menu.
You would need to rebuild the integration in order to make this to work properly
- amgilleAnswered on December 04, 2013 at 01:28 PM
I input two address fields and reintegrated the spreadsheet, however, I am still having the same problem with the google spreadsheet.
- amgilleAnswered on December 04, 2013 at 01:57 PM
I fixed our issue.