What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Upload File Size Limit?

    Asked by HippieBoy on December 03, 2013 at 05:48 PM

    Hello! I'm using paid versions of both JotForm and DropBox, and have several forms configured so customers can upload a file through my website directly to my DropBox doohicky. But recently I'm having several customers having problems with the upload. I'm wondering if it's a filesize issue... I've increased the filesize allotment on JotForm several times, but it's not making a difference. The files that are being uploaded are of considerable size - about 1.5GB or so. Am I having unrealistic expectations? 

    Page URL:
    http://www.parrotfilm.com/upload-file.html

    size upload file size JotForm dropbox hello
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    JotForm Support

    Answered by jonathan on December 04, 2013 at 05:29 AM

    Hi,

    I would like to inform you that JotForm's upload feature have a maximum file size limit of only 1GB per upload session.
    This means that if your form user is attempting to upload a file size of 1.5GB, the upload session will fail at once. 

    And on Dropbox, the current API setup upload limit is 150MB, that's according to their API settings. 

    Perhaps you may want to try Google drive or Box.com instead since they support larger file upload.

    Hope this help. Inform us if there is more we can assist you with.

    Thanks.

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    Answered by iamaakashkumar7 on April 23, 2014 at 01:25 PM

    Hey, hippieboy

    I want to know if the dropbox integartion with the form works really fine? Or it still pose problem with customers failure rate?

  • Profile Image

    Answered by iamaakashkumar7 on April 23, 2014 at 01:31 PM

    Hey, hippieboy

    I want to know if the dropbox integartion with the form works really fine? Or it still pose problem with customers failure rate?