Your form creator not functioning on iPad Pro (iOS 14..4.1)

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    guideontheside2009
    Asked on March 20, 2021 at 03:45 PM
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    Jed_C
    Answered on March 21, 2021 at 01:19 AM

    We apologize for the inconvenience.

    Can you please confirm if you are able to use the scroll function if you use Chrome browser on your iPad?

    By the way, I just tried it on Browserstack.com and I'm able to scroll through the template page.

    1616306055_6056df8776836_template.gif

    It's possible that the page hasn't completely loaded the code and thus causing the issue. Please try reloading the page or try using a different browser and see if that helps.

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    guideontheside2009
    Answered on March 21, 2021 at 07:44 AM

    unable to scroll with chrome browser either. But discovered that scrolling can be enabled by using a finger and dragging at the far right edge of the browser window (at the scroll bar side). And. It is buggy and inconsistent.

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    Gaetan_B
    Answered on March 21, 2021 at 10:37 AM

    Hello,

    I have tried on my iPad directly, on Safari and Chrome and I didn't encounter any issues.

    Maybe it was a temporary glitch?

    1616337329_605759b1c9570_


    Hope this helps.

    Do not hesitate to reach out if you need further assistance.