My form submissions aren't showing up in the inbox

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    Asked on March 20, 2021 at 10:25 PM

    Hey there! My form ( is operational, and I'm getting emails indicating that the form is being completed. However, when I log into Jotform to review the Form Inbox, I cannot see any of the submissions. It says there are 0 submissions. Can you please help me with this? Thanks!

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    Answered on March 21, 2021 at 05:42 AM

    I checked your submission page and also the account activity log.

    All the emails that you have been receiving are submission edit emails, while there are two submissions that have been deleted from your account.

    Please check the Trash folder on your Inbox page.