What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The embedded code I previously used on my website no longer works and I tried using the iframe code but nothing works.

    Asked by taylor8126 on December 03, 2013 at 08:31 PM

    My site is hosted by GoDaddy.

    Page URL:

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    JotForm Support

    Answered by Welvin on December 04, 2013 at 07:19 AM


    The form (http://form.jotform.com/form/10600950474) on the page is deleted. Please kindly correct it and let us know here when done so we can further check.

    I would still suggest the iFrame Method: Getting the Form iFrame Code but remove the script tags all over the codes:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//support.jotform.com/form/33276420495153" frameborder="0" style="width:100%; height:490px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

    Remove all the codes highlighted with yellow!.


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    Answered by taylor8126 on December 04, 2013 at 06:46 PM
    Corrections made, please review and advise.
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    JotForm Founder

    Answered by aytekin on December 05, 2013 at 04:59 AM

    Since you are staticly placing things on the page they come over the form. For example the page title comes over the form and it causes the form to not work. 

    You will need to fix that by placing the form somewhere on the page that does not have anything else. 

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    Answered by tachuela on January 12, 2014 at 07:30 AM

    Como instalar sin problemas en las pestañas HTML de PRESTASHOP'

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    JotForm Support

    Answered by jonathan on January 12, 2014 at 07:54 AM

    @ tachuela

    Please create a new separate thread regarding your question. 

    Click on this link http://www.jotform.com/contact/ to do this.

    Provide as much details as you can. We will attend to your post when we can.