Why isn’t my forms notifying my email when they are submitted?

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    santaquinpharmacy
    Asked on March 21, 2021 at 02:21 PM

    Why isn’t my forms notifying my email when they are submitted? Also I created a “waitlist” form but on my website the colors are different than what is saved in Jotform.

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    Jessica_H
    Answered on March 21, 2021 at 09:55 PM

    Hi santaquinpharmacy, thank you for reaching us.

    Could you let us know which form does this issue happens to? In meantime, to receive a notification whenever a new submission is made, you will need to have Notification settings.

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    To set up a Notification, click Settings at the top of the Form Builder. Next, click Emails on the left panel and click the plus (+) icon.

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    Afterward, please select Notification Email.

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    If you haven't had a notification email, please give it a try and let us know how it goes.