Remove email from bounce list?

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    Asked on December 04, 2013 at 02:51 AM

    what does this mean?

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    Answered on December 04, 2013 at 08:39 AM

    Hi Sarah,

    You can find the detailed information about that matter on this article: How To Setup Email Alerts To Prevent NOT Receiving Email Alerts & Bouncing Issues. Checking our record, your email address is working fine and not listed into our bounce list. I can only see a guest account using your email address, don't you have an account with Jotform? If there's any, please let us know the username so we can check further.