how do i close this old account so I can use a new username with the same email?

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    Lisa McLymont
    Asked on June 12, 2011 at 02:49 PM

    I am no longer using techcols as my username, and need to change this

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    NeilVicente
    Answered on June 12, 2011 at 06:04 PM

    Hi Lisa,

    As a matter of fact, you have two options regarding this. You can either have your old account deleted (I can do this for you) or have the username for the old account changed (I can submit a ticket for such requests).

    Let me know which one is more convenient for you. If you prefer to have your username changed, please reply to this topic with the new username that you want your account changed to.

    We're looking forward to your response. Thank you.


    Neil

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    Nihongoyou
    Answered on March 24, 2015 at 01:52 AM

    I have a similar problem. I've just registered to Jotform, but I wanna change my username and I can't find a way to cancel my account so I can sign up with another one.
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    Shadae
    Answered on March 24, 2015 at 09:57 AM

    Hi Nihongoyou,

    As this is an old thread, I have moved your inquiry to a new thread: http://www.jotform.com/answers/539335 

    It will be addressed there.

    Thank you.