What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Check box items not displaying correctly

    Asked by smaury on June 12, 2011 at 03:19 PM

    My form has a lot of Check Box items. I want people to be able to check each item that applies. When I preview the form here everything looks okay.

    When I put it on my site (source code, embed, iFrame) three checkboxes appear for every item (Option 1, Option 2, Option 3).   Let me know how I can correct this.

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    JotForm Support

    Answered by NeilVicente on June 12, 2011 at 05:57 PM


    Please take a look at this sample form. Is that what you're trying to achieve?

    In your form, you have created a checkbox field for every option, and that is not how it is done. The text Option 1, Option 2, and Option 3 can be replaced with the items that you want to put in your checkbox field.

    Just click on the checkbox field, click on the Options button and then type in the items separated by a carriage return (Enter).


    Apply the same for your other checkbox sections (Cooling, Heat, Communication, Laundry, etc.).

    Let me know if you run into any problems or difficulties while re-building your form. Us here at Jotform Support are very eager to assist our users with concerns regarding their forms and accounts.


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    Answered by Steve Maury on June 12, 2011 at 08:21 PM

    Thanks for the help. When I came back to the site to read these comments I see the that the preview should all three check boxes - not just the one I had been seeing before and that I had been trying to get. I changed the checkbox style to match your suggestion and it's working fine. Thanks again


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    JotForm Support

    Answered by NeilVicente on June 12, 2011 at 08:39 PM

    Glad to know that I was able to help. Feel free to post again should you encounter any problem when creating your forms.

    Thank you for using Jotform and have a good one.